Agents that do the work — in minutes
JuaFlow lets companies create production‑ready AI agents for any repetitive work — faster to ship, cheaper to run, and ready for production use. This kit has the story, numbers, and links you need.
TL;DR
- What it is — Production‑ready AI agents that complete end‑to‑end tasks across teams and channels.
- What’s new — Early access with 1,000 free credits, one integration, and guided onboarding.
- Why it matters — Ship in minutes, governed and logged, usage‑based pricing, tuned for production network conditions and low‑bandwidth environments.
Starting offer
Early access is open. To help teams get to first value fast, the starting offer includes:
- 1,000 free credits to try JuaFlow in production-like conditions
- One integration (e.g., CRM, help desk, or calendar) to connect your stack
- Guided onboarding to your first live workflow
We prioritize teams planning a pilot within 30 days. Eligible startups get startup pricing. See program details. Programs for Startups & MSMEs are available with eligibility criteria.
Request access: juaflow.com/enterprise-quote · Programs: juaflow.com/solutions#special-cases
Offer subject to availability and fair use; terms may apply.
By the numbers
- 1M customers reached across East Africa
- Recognitions — Kenya AI Summit 2025; Afriinovation Festival 2025
As seen in: CNBC Africa, Disrupt Africa, Nation (Business Daily), TechTrends Africa · Selected clients: SHOFCO, Amplify Africa, Treasured Scents, Koupon Zetu, Peleza Africa
Selected media coverage
- CNBC Africa (2025) — How Kenya can use AI to create jobs for its youth
- Disrupt Africa (2022) — Kenyan startup launches AI-based shop assistant system
- Nation Africa (Business Daily) — Startup: small businesses find customers, source supplies with AI
- TechTrends Africa — Phindor introduces AI-based shop assistant system
JuaFlow — introduction
JuaFlow lets companies create production‑ready AI agents to automate repetitive, mundane work—across any function. Teams use it to stand up agents for any work, from data entry and customer replies to lead qualification, ticketing, scheduling, and inventory checks.
Ship agents in minutes, pay only for usage, and keep full control with logs and handoff to people when needed—so your team can focus on work that needs human judgment. In short: faster to ship, cheaper to run, production‑ready.
Why it matters
- Agents for any work — automate repetitive tasks across teams so people focus on higher‑value work.
- Go live — in days.
- Cheaper to run — usage‑based; lower ops cost without adding headcount or point tools.
- Production‑ready — reliable, logged, with handoff to people when needed.
How it works (overview)
- Build — Define the agent’s role, tone, and audience.
- Connect — Add knowledge (docs/links) and connect tools and workflows.
- Deploy — Embed a web widget or connect channels such as WhatsApp or Slack.
Explore Studio: juaflow.com/juaflow-studio
Two-part solution
- Agent Builder — design and launch agents for any workflow in minutes.
- Management Platform — monitor, improve, and govern agents across channels.
Outcomes at a glance
- First deploy: under 10 minutes
- Cost model: usage‑based; start small and scale
- Staff workload: teams report ~70% reduction (agents run 24/7)
See customer results on request.
Launch video
Direct link: https://youtu.be/Ot6AEAiSQnE
Who it’s made for
Any team that repeats tasks can use JuaFlow to create agents for their work—freeing people to focus on higher‑value work.
Industries we serve
- Banking, SACCOs & Microfinance
- Retail & E‑commerce
- Transport, Logistics & Delivery
- Healthcare, Hospitals & Pharmacies
- Real Estate & Property Management
- Education & Training
- Government, NGOs & Public Services
- Manufacturing & Processing
Explore more industries: juaflow.com/solutions?view=industry
Common tasks automated
- Appointments & Scheduling
- Customer Support
- Order & Delivery Updates
- Billing & Payments
- Lead Capture & Qualification
- KYC & Applications
- Status Updates & Notifications
- Knowledge & FAQs
Explore more tasks: juaflow.com/solutions?view=task
Roles that adopt first
Grounded in outcomes; agents hand off to people when needed.
- Support & Success leaders
- Sales & Growth teams
- Operations owners
- IT & Compliance
Where teams use it
Customer Support
Faster answers with grounded information from organizational knowledge and policies—reducing backlogs without adding staff—and human handoff when needed.
Sales & Lead Capture
Qualify interest, collect details, and sync to CRM with follow‑up nudges or scheduled calls.
Operations
Trigger routine workflows such as ticketing, returns, or stock checks with reliable execution.
Internal Help
HR or IT assistants that answer common questions and route teammates to the right forms or links.
Key features
- Agent builder — Define role, tone, and audience for on‑brand agents.
- Knowledge & connectors — Add your files and links; plug into tools your team already uses.
- Actions & workflows — Drag‑and‑drop steps for tasks like ticketing, scheduling, and data updates.
- Built‑in checks — Set rules to avoid risky replies; everything is logged.
- Human assist — Route to a person when needed.
- Deploy anywhere — Web, WhatsApp, and Slack.
- Tracking & reporting — See usage and where to improve.
Quick facts
Launch: November 2025 Focus: Business outcomes Built for: Web + WhatsApp + Slack Fast setup: Under 10 minutes Multi‑workspace Africa‑ready performance
- Getting started: juaflow.com/docs?topic=getting-started
- Integrations: juaflow.com/integrations
- Pricing: juaflow.com/pricing
Pricing
JuaFlow uses usage‑based credits so organizations pay for what agents use (for example, messages and knowledge operations). Volume discounts apply. Spend controls cap usage automatically.
Details: juaflow.com/pricing
Brand assets & visuals
Company — Phindor
Phindor is a software company focused on practical AI that advances measurable business outcomes. We build products that let organizations ship governed AI agents quickly and safely—without standing up a platform team.
- Mission — Make AI useful, reliable, and accessible for every team.
- Footprint — Distributed team; presence in Nairobi and remote hubs.
- Flagship — JuaFlow (AI agents platform)
- Programs — E4Impact Accelerator (2024) cohort participation
- Founders — Pheneas Munene & John Maina (Technical University of Kenya)
- Name origin — Adaptation of “finder,” reflecting early buyer–seller matching work
Phindor story
Phindor was founded by engineering freshmen Pheneas Munene and John Maina at the Technical University of Kenya. The company began with a simple idea: use AI to help people find what they need faster.
The name “Phindor” is a deliberate play on the word “finder,” reflecting the team’s first mission—an AI model that matched buyers with sellers and surfaced the right products and prices without endless window‑shopping.
Our first product, Lisa, became an AI business assistant that helped companies automate customer communication, scheduling, and data management across channels like WhatsApp, email, and social media. As customers pushed for deeper customization beyond customer support, Lisa evolved into JuaFlow—a full‑suite platform for governed AI agents that teams can tailor to their operational needs.
Team
Pheneas Munene — Founder & CEO
Leads vision, product, and engineering. 7+ years building AI systems and platforms for startups across health, finance, and commerce.
John Maina — Co‑Founder & COO
Oversees operations, growth, and customer success, driving measurable outcomes from onboarding to scale.
Francis Mutikha — Lead Engineer
Leads architecture, infrastructure, and integrations; focuses on platform reliability and performance.
Annie Axelle — Sales Manager
Leads enterprise sales and client relationships, driving adoption and expansion across industries.
Stacey Nduta — Business Development & Operations
Owns partnerships, CRM, and operational excellence to ensure smooth deployment and long‑term value.
Other Phindor products
Lisa (legacy)
AI business assistant that helps automate customer communication, scheduling, and data management across channels like WhatsApp, email, and social media. Learnings informed JuaFlow. Status: legacy; succeeded by JuaFlow.
Phindor Studio Components
Reusable interface components for building agent-powered experiences. Status: internal use; broader availability under evaluation.
Integration Connectors
Prebuilt connectors for common CRMs, help desks, and messaging channels. Status: expanding catalog during early access.
Editorial angles & sample copy
- Ship AI agents in minutes, not months — outcomes over hype.
- Governed AI for business outcomes — guardrails, auditability, and human handoff built in.
- From knowledge to action — unified knowledge plus visual workflows for reliable results.
- Built with Africa in mind — performance tuned for production conditions, low bandwidth, and mobile.
Social copy starters
- Meet @JuaFlow — AI agents that finish tasks. Go live fast, with guardrails. Watch: https://youtu.be/Ot6AEAiSQnE
- Support, sales, and ops agents. Connect docs + tools; deploy on web or WhatsApp. Try: https://juaflow.com/juaflow-studio
- Knowledge to action: visual workflows, grounded answers, human handoff, and analytics. Learn more: https://juaflow.com/
Suggested hashtags: #JuaFlow #AIAgents #Automation #WorkflowAutomation #CustomerSupport
Suggested blog format
JuaFlow Launches: Building Africa’s AI Workforce
The future of work isn’t people vs machines — it’s people with better systems
Nairobi, Kenya — November 2025 — Phindor Limited announced the launch of JuaFlow, a platform that lets businesses build and deploy AI agents that execute business workflows — from answering customers to scheduling, tracking, and reporting — in minutes.
Why JuaFlow exists
Across Africa and beyond, businesses run on conversations — sales, support, HR, finance, and outreach. As message volumes surge across WhatsApp, email, web chat, and internal tools, teams are drowning in repetitive work. Hiring more people has become the default response — but it’s costly, inconsistent, and slow to scale. JuaFlow changes that by making it simple to create production‑ready agents so people can focus on higher‑value work.
“Growth isn’t about hiring more — it’s about building better systems,” says Pheneas Munene, CEO and Founder of Phindor Limited. “JuaFlow lets companies create AI agents that execute full workflows so people can focus on higher‑value work.”
What JuaFlow does
JuaFlow is the Twilio for AI conversations — a unified platform that powers enterprise‑grade AI agents across industries. It has two main parts:
- Agent Builder — design and deploy AI agents for any workflow in under 10 minutes; no coding required.
- Management Platform — monitor, improve, and scale agents across departments and channels.
Companies can deploy agents on WhatsApp, SMS, web chat, or internal tools — and integrate with CRM, ERP, and payment systems.
Who’s already using JuaFlow
- 1M customers reached across East Africa.
- Clients report up to 70% workload reduction, with faster and more accurate responses.
- Selected clients: SHOFCO, Amplify Africa, Treasured Scents, Koupon Zetu, Peleza Africa
How JuaFlow stands out
Unlike traditional chatbots that are rigid or limited to customer support, JuaFlow agents power full business workflows across HR, finance, support, and more. They’re built for scale and reliability — tuned for low bandwidth, multiple languages, and regional data considerations.
“People get tired. AI doesn’t,” Munene adds. “JuaFlow gives businesses agents that run 24/7, learn continuously, and never need a coffee break.”
Why now
Messaging is exploding and AI budgets are rising, but many pilots still fail to reach production. JuaFlow bridges that gap — making enterprise AI automation fast to deploy, reliable in production, and cost‑effective at scale.
Business model
JuaFlow operates on a usage‑based model with enterprise plans for dedicated support and SLAs — keeping costs predictable while scaling across departments.
The vision
Phindor’s mission is to make automation accessible and scalable for every business. From Nairobi to Lagos to Johannesburg, JuaFlow is building the AI infrastructure layer that powers Africa’s digital economy.
Media & Partnerships
For interviews, press kits, or demo access, contact:
- Press: pheneas@phindor.com
- Site: juaflow.com
Approved quotes
“You don’t need a huge budget or months of work to ship a reliable agent. With JuaFlow, you can set it up, connect your tools, and deploy in the time it takes to drink a coffee.”
— JuaFlow Product Team
Resources
- Launch blog: juaflow.com/docs/blog/introducing-juaflow
- Getting started: juaflow.com/docs?topic=getting-started
- Solutions hub: juaflow.com/solutions
- Integrations: juaflow.com/integrations
- Pricing: juaflow.com/pricing
- Enterprise access: juaflow.com/enterprise-quote